Signs are pretty common these days in the parking lots of shopping malls, stores, restaurants, and other businesses. A lot of the time, these signs say, “The company is not responsible for damage to your vehicle or theft of valuable items.”
There are a lot of us who are used to seeing these disclaimers and think they are normal. Because of this, when thefts or damage happen, we don’t usually file claims against the company. But the question still stands: do these signs really free businesses from responsibility for damage to customers’ property?
Controversial points regarding these claims at Costco or other stores
In fact, this practice brings up some controversial issues. People who use these parking lots might decide that they can’t do anything about these signs.
But these disclaimers aren’t always legal or enforceable. This is especially true when it comes to figuring out whether or not they really free businesses from liability for any damage or theft their customers experience.
Learn More About Your Rights in Public Parking Facilities
As explained by Condusef, the Law of Commercial Establishments in Mexico City says that people who run or own public parking lots must have civil liability insurance or a bond.
This insurance is very important because it makes sure that users are compensated for any harm they cause to themselves, their vehicles, or other people, up to 9,000 times the current Unit of Account of Mexico City per vehicle. The following rules describe how this insurance is set up:
Auto-Service Parking
- Total theft responsibility
- Partial theft or damage to the vehicle
- Fire damage to the property where the vehicle is stored, when attributable to the owner or operator
Valet Parking Services
- Total theft responsibility
- Partial theft or damage to the vehicle
- Theft or damage of accessories as displayed during vehicle handover
- Fire damage to the property where the vehicle is stored, when attributable to the owner or operator
Important! The ticket provided by the parking facility to the user must include the following information:
Essential Information for Parking Service Providers
Key Details for Parking Service Providers
When you run a parking service, it’s important to make sure that users can understand all the information they need. Here are the most important things that should be included:
- Name or Business Name and Address of the parking service provider
- Federal Taxpayer Registry Key
- Contact Numbers for reporting complaints, both for the parking service itself and those established by the Department of the Federal District
- Classification of the parking facility and the applicable rates based on this classification
- Ticket Number
- Details on how the provider will address damages sustained by vehicles while parked
- Space to record the entry time
- Space to note the exit time
- Space to write the license plate number
Important Notice from Costco
Costco has specific regulations regarding its parking facilities. Pay close attention the next time you visit Costco:
- The parking service provided by the Club is not public and is intended for members and visitors only while they are at the Club.
- The Club is not responsible for items left inside parked vehicles, nor for any theft or damage to the vehicles.
- Parking in non-designated areas is strictly prohibited.
- The speed limit for vehicles in the Costco parking area is 10 Km/hr.
- In the event of an accident, involved members must reach an agreement without mediation from the Club.
- Costco will implement sanctions for members who do not comply with these regulations.
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